Professional Experience

Detailed description of professional experience and career path:

Director of Information Technology OperationsThe Stepping Stones Healthcare Group – Boston, MA, USA – 2022 – Present 

  • Infrastructure, Cloud, and Cybersecurity:  
    • Cybersecurity strategy, Gap Analysis, Threat Modeling, and Business Continuity Planning. critical partner to the CIO in delivering the security roadmap.
    • Improving all aspects of infrastructure, endpoint, and cloud security by performing and overseeing regular maturity assessments and measurements.
    • Evaluate, modify, and create information systems policies and procedures, and define a cybersecurity strategy and operating model aligned with business objectives. Ensure regulatory compliance and IT governance.
  • Technical positioning:
    • Strategically setting up technology to allow rapid growth and adaptation to possible emerging scenarios.
    • lead a team responsible for identifying and solving pain points through technological enhancements.
    • Managing teams, and MSPs, assigning employees to various parts of the process based on skills and road map.
  • Co-create IT, technical, and business strategy with executive leadership, assess performance and manage each project’s budget and priorities, and advise business to make security-conscious decisions.

IT Infrastructure ManagerAcceleron Pharma a wholly-owned subsidiary of Merck & Co, Cambridge, MA, USA – 2020 – 2022

  • Cybersecurity. from Compliance to defense-in-depth strategy, Security Governance, Threat Modeling, DRP, BIA, Vulnerability and Risk Management, and deploying and managing security tooling such as SIEM, XDR, Data Classification, DLP, MDM, CASB, etc.
  • IT Infrastructure solution development and decision-making, setting goals, tracking, and managing performance. Overseeing IT Operations and coordinating with other units.
  • Cloud Infrastructure administration and management (including M365, Azure), leading organizational change management in choosing and deploying a Cloud-First Strategy.
  • Manage security incidents. Provide escalation and guidance for IT Staff 
  • Research and develop standards for architecture and engineering to be used by other IT support groups. 
  • Resource for helping to resolve network and security-related issues that are escalated. 
  • Contribute to the roadmap, architectural direction, and continuous improvement.
  • Led projects and multi-task efforts that included internal IT teams, MSPs, and providers. RFP/RFI processes, and Vendor Governance.
  • Proactively communicate opportunities, expectations, timelines, risks, and issues.
  • Performs knowledge transfer to other members of the IT Infrastructure Team.

Head of Technology/IT and Cybersecurity Solutions Architect, as an Independent Contractor in various Startup and medium-sized companies. – 2015 – 2019

  • Played the role of ‘Fractional IT Leadership’ working directly with CIOs, CISOs, and key stakeholders focusing on Cybersecurity, and helping manage IT portfolios to develop IT strategy and IT governance that drives and supports the overall business goals by:
    • Improving and accelerating deployment cadence
    • Providing experience and insight across several industries
    • Aligning departments, and setting direction for change.
  • Provided the required infrastructure and cloud services based on technical analysis and gap analysis by interviewing stakeholders
  • Security Product Engineering and Solution Design. Owned tactical execution of Information Security’s strategic direction and vision.
  • Responsible for aiding IT and technology teams to identify technology trends 
  • Track and record roadmaps, manage RFQs, benchmarks, and more 
  • Developed unique, effective security strategies for software systems, networks, data centers, and hardware.
  • Designed and implemented remote access solutions to enable collaboration in Global teams using Cisco Firepower, ISE, and Cloud Initiatives using AWS, Azure and 365 deployments (Teams, OneDrive, SharePoint, Yammer, Exchange)

Senior IT EngineerArad International Engineering Company of Design and Development (Managed IT Service Provider). – 2010 – 2015

  • Microsoft, Linux, and Cisco Administration in a large scale Data Center Environment
  • Consulted and handled the implementation of logical network infrastructure
  • Network Traffic Management, Routing and switching, and VoIP Administrator for a company with more than 15 connected branches.
  • Security Administration (Layered Security and Defense In-Depth)
  • Designed, Implemented, and Optimized a complete VMware vSphere environment
  • Designed solutions for recurring network incidents to ensure uninterrupted services.

IT TrainerACECR (Academic Center for Education, Culture, and Research), – 2013 – 2014

  • Instructor on IT/ICT courses including MCSE and CCNA topics

Senior Network EngineerSystem Avaran International Co. (BASA), 
(Managed IT Service Provider). – 2009 – 2010

  • Responsible for Cross-Connecting Multi-Platformed Systems
  • Designed and implemented NOC/SOC to proactively monitor the network, resulting in better SLA and network performance, and security
  • Designed, implemented, and maintained virtualization in an enterprise network using VMware, HP solutions (Servers, SAN, NAS) and RHEL
  • Implemented ticketing systems to address customers network related issues

Network and System AdministratorRizPardaz Tarashe
(Managed IT Service Provider). – 2008 – 2009

  • Responsible for supporting the entire enterprise network. 
  • Measured systems uptime and help desk performance.
  • Provided advanced technical support to Data Centers in operational environments.
  • Ensured network and service functionality by maintaining current baselines.
  • Offer technical and operational support for Operating Systems, hardware, and network.

IT Support, Freelance, working in various IT academies and MSPs – 2006 – 2008

  • Remarkable experience in Help Desk and technical customer service
  • Provided off-hours support for high-priority issues.